![]() ![]() Administrative Applications & Resources.I’m not receiving a phone call when selecting that as an authentication method – Whats wrong?Īdministrative and Business Enterprise services that support the administrative and business needs of the institution.If you are no longer using the device, remove the device from the NetID Two Factor Authentication page.A fake extension, such as 99, would be ignored by most phones, and the combination of phone number plus extension would be unique for Duo purposes.) (An extension is one or more extra digits normally used to connect to an internal phone of a business or organization. If you must include a phone number, you could enter an arbitrary number in the optional Extension field.If you will only be logging in with this device using Duo “Send Me a Push” and not a phone call, you can leave the phone number blank.If you have not registered any other devices, log out and log in again, and follow the instructions for registering a device if none are registered.To resolve the error, choose one of these workarounds: If your phone is already in the Registered Devices list, you do not need to add it again. Which versions of mobile devices/tablets does Duo support?.You can then click the ‘+Add another device’ link under your registered devices list or ‘Add a new device’ from the menu on the left to set up your new phone.įort Collins users: If you do not have an alternate/back-up device registered in Duo, contact the CSU IT Help Desk for assistance at (970) 491-7276 or users: If you do no have an alternate/back-up device registered in Duo, contact the CSU Pueblo IT Help Desk at (719) 549-2002 or by visiting the Help Desk Solutions Center for assistance.Under My Settings & Devices, find the device you want to remove, click the ‘Device Options’ button, and then click the trash can icon to remove it.You will need to authenticate with your preferred method before you are taken to the next screen.Before authenticating with Duo, click on ‘My Settings & Devices’ on the left hand side of the screen.Log in to the NetID website with your NetID and Password.If you have an alternate/backup device registered:.We also recommend enabling Duo Restore, Duo Mobile’s restore functionality lets you back up Duo-protected accounts for recovery to the same device or to a new device. Yes! Whether your phone number has changed or you have a new device (with the same number), you’ll need to go through the registration process again. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |